A new Apple service program from Apple identifies a couple of issues with AirPods Pro sold before October 2020.
Crackling problems with the Apple AirPods Pro have been reported by users for a few months now, and the issue is apparently widespread enough for Apple to take action – it just launched a free replacement program for the premium earphones. Apple offers these free repair or replace programs from time to time, when it identifies that there’s a genuine manufacturing problem that impacts the performance or reliability of its hardware, but this is the first we’ve seen for the AirPods line. According to the AirPods Pro Service Program for Sound Issues support page, „a small percentage“ of AirPods Pro models are experiencing audio glitches.
