12-hour pause after users complained their accounts were being drained.
For a period of 12 hours, Crypto.com paused its users‘ ability to withdraw funds, and subsequently asked its users to reset two-factor authentication. „We have a small number of users reporting suspicious activity on their accounts. We will be pausing withdrawals shortly, as our team is investigating. All funds are safe,“ the exchange tweeted on Monday afternoon, Sydney time. It wasn’t until early Tuesday morning, that Crypto.com said withdrawals were allowed again and it would take time to clear its backlog. In the meantime, it informed its users they would need to sign back into their accounts and reset their two factor authentication.
