Start United States USA — software Microsoft Teams update breaks call functionality for some

Microsoft Teams update breaks call functionality for some

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If you need to skip meetings, here’s a handy excuse: you installed version 1.5.00.2164
Microsoft Teams was updated last week to version 1.5.00.2164 and its most notable feature, for at least some users, is not being able to send or receive calls. This is perhaps less than ideal given that Teams is intended as a collaboration and meetings tool. The Teams desktop app, according to several users, has been reporting a vague „Something went wrong“ error after update installation. And thereafter it cannot access device speakers or microphone. „Every time our devices upgrade daily to 1.5.00.2164 it kills the audio connections,“ observed Adrian Edgar, managing director of AspiraCloud, via Twitter last week. „Only route seems to be a downgrade.“ Microsoft Teams support inquired via Twitter about whether Edgar has an existing support ticket but offered no indication whether the company is aware of others who have reported the same problem.

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