The Competition Commission of India (CCI) on Monday ordered a thorough investigation into the conduct of online food delivery platforms Zomato and Swiggy.
) on Monday ordered a thorough investigation into the conduct of online food delivery platforms, which are allegedly involved in delayed payment cycle and exorbitant commissions. Following a complaint from the (NRAI), the CCI said that it is of the view that there exists a prima facie case with respect to some of the conduct of Zomato and Swiggy, „which requires an investigation by the Director General (DG), to determine whether the conduct of platforms have resulted in contravention of the provisions“. The NRAI represents over 50,000 restaurant operators across the country.
