Samsung is introducing a new Repair Mode setting which allows users to protect their personal data before handing their phone off to get fixed.
Smartphones are inherently personal devices. We use them to help with and document so much of our lives. While data security is always a concern, the physical act of handing our phones over to be serviced can be particularly nerve-wracking. Sometimes the technician can perform the service in front of your watchful eye, but often smartphones need to be left with a repair shop or mailed out to facilitate a warranty repair. There is now a new way to help secure your data. Samsung is introducing a new Repair Mode setting which allows users to protect their personal data before handing their phone off to get fixed.The best way historically to protect your data before sending a device off for service has been to perform a factory reset. This approach is effective but has obvious drawbacks. Not only is it a hassle to back up and later restore data, but it also requires a certain level of technical acumen to ensure nothing gets lost in the process.
