The next generation of Einstein is here with its own Salesforce AI copilot
Salesforce has become the latest tech giant to unveil an AI-powered assistant with the launch of Einstein Copilot.
Revealed at the company’s Dreamforce 2023 event in San Francisco, Einstein Copilot looks to benefit businesses of all sizes, specifically those that utilize the company’s CRM and other tools, in a bid to open up AI tools to millions more Salesforce customers.
The company says the main USP of Einstein Copilot is that it is integrated directly within Salesforce, meaning it can utilize company data, and comes with its own in-built Studio platform to allow companies to create and customize their own apps and services.Einstein Copilot
Users will be able to ask questions in natural language, and receive „relevant and trustworthy“ answers created using Salesforce Data Cloud. It can also drill down to provide answers or recommendations to solve incredibly specific tasks such as building digital storefronts, drafting custom code, creating data visualizations, or providing sales associates with the recommended steps they need to close a deal fast.
