Amid high failure rates, Intel will offer two years of extended warranty for 13th- and 14th-generation desktop processors sold at retail. The company will share further details.
In brief: Intel previously confirmed that owners of 13th or 14th-gen Raptor Lake processors that are crashing or suffering from other instability issues must return them to resolve the problem. Now, the company is giving customers more breathing room to order RMAs without additional costs. Those with Raptor Lake CPUs that still work fine should switch to the company’s default voltage baselines.
Amid high failure rates, Intel will offer two years of extended warranty for 13th- and 14th-generation desktop processors sold at retail. The company will share further details over the next few days.
The extension only applies to independently purchased boxed CPUs. Customers seeking returns should contact Intel customer support.
