There’s a temptation to automate as much work as possible, but AI has some shortcomings – and not for the reasons many think.
Successful leadership in the year ahead will likely require embracing artificial intelligence (AI) and related solutions. At the same time, those aspiring to lead technology innovation also need to promote greater human intuition and creativity. That balance means walking a delicate line between automation and human creativity, said a chief digital officer and former chief information officer.
With AI now readily available online and embedded within vendor solutions, there’s a temptation to automate as much work as possible as some experts suggest it’s cheaper and often more reliable than humans.
I spoke to Carrie Rasmussen, executive vice president and chief digital officer at Dayforce at the company’s recent customer conference, and she said modern IT leaders must keep human and machine intelligence at an equal level, balancing the strengths of each.
Creativity that spurs critical thinking and innovation is becoming the most valuable skill for technology and business professionals. However, not enough of these human-centred skills are being taught in schools. With the rise of AI, there is a growing risk of losing the skills required to advance and protect businesses.
„The developer role is going to be very different in the future“, she said. Managing new technologies needs discipline. „We need to make sure we’re cleaning up or taking down old environments.
