The confirmation comes straight from Jim Kiczek, the head of audio at Samsung Electronics America. In a statement to The Verge, Kiczek called it a „software update.
Facepalm: If you’re the proud owner of a top-of-the-line Samsung soundbar from 2024, chances are you’ve had a pretty rough week. The company has admitted that a crappy software update has managed to brick „certain“ models from last year’s soundbar lineup, turning them into pricey paperweights.
The confirmation comes straight from Jim Kiczek, the head of audio at Samsung Electronics America. In a statement to The Verge, Kiczek called it a „software update error“ that impacted some of the company’s 2024 soundbars. He says Samsung is now offering free repairs for all affected units regardless of warranty status.
