Taco Bell may be planning to take a more measured approach to rolling out AI at its drive-thrus across the US, following numerous viral clips of mishaps and customer trolling.
If figures like Microsoft founder Bill Gates are correct, AI could be coming for your job even if you’re a skilled professional like a teacher, a medical professional, or a computer programmer. But there’s one job where AI may simply not be doing the trick just yet—taking taco orders.
In an interview with The Wall Street Journal, Taco Bell Chief Digital and Technology Officer Dane Mathews described his mixed experiences following the company rolling out AI-based assistants at 500 of its drive-thrus across the US last year.