Retailer Harrods has revealed that a number of customers whose data was stolen in a cyber attack have been contacted by the perpetrators
Retailer Harrods has revealed that a number of customers whose data was stolen in a cyber attack have been contacted by the perpetrators
Landmark London department store Harrods has warned that a number of its shoppers have been contacted by the cyber criminals behind the theft of their personal data from its IT systems.
Harrods had previously stated that it had been contacted by the hackers itself, and that it was not engaging or negotiating with them. The high-end retailer urged customers to follow similar protocols, in line with generally accepted expert advice.
“We are aware that some e-commerce customers have been directly contacted by someone purporting to have taken some personal data from one of our third-party providers’ systems,” a Harrods spokesperson told Computer Weekly.
“We have notified all relevant authorities, including the National Cyber Security Centre and the Metropolitan Police Cyber Crime unit, and they are actively investigating.
“Negotiating with cyber criminals does not result in any guarantees as to what they may do with the information they have accessed,” the spokesperson said.
