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I know exactly how this Verizon customer feels after the carrier screwed up his iPhone 17 Pro order

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Some Verizon subscribers are waiting extra long to receive their new iPhone.
Ever wait all day for your new phone to arrive only to find out that your carrier screwed up your order and your device was left at the wrong address? That not only happened to me, but also to someone who had expected his new iPhone 17 Pro to arrive yesterday. While I had to give Verizon several earfuls and wait for an additional week before I got my Pixel 6 Pro, the guy who ordered the iPhone 17 Pro received a more ominous response from the carrier.
As a subscriber to Verizon for over two decades, predating the touchscreen smartphone era that started in 2007, I’ve had my share of ups and downs with the carrier. There was the time a rep put a case on my son’s new LG smartphone and broke the buttons off the device. Even though he had to get a replacement after owning the phone for just one day, it was a refurbished model. Considering that it was the Verizon rep’s fault and the phone was just purchased, my son should have received a brand new unit.
I also got upset at Verizon back in January 2022, when I ordered my Pixel 6 Pro from the carrier’s app. At the time, I lived in upstate New York, and there were two similar addresses, one labeled North and the other labeled South. Many of you know the excitement of waiting for your new phone on the date it is supposed to arrive. On the day my new Pixel was supposed to arrive, I excitedly waited for a delivery truck that never came.

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