In the first-ever study about how people are using the chatbot, OpenAI says 70% of conversations are about non-work-related topics, a much higher percentage than just a year ago.
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OpenAI is pulling the curtain back on what people are talking to ChatGPT about in a new research paper that acknowledges „little is known“ about how large language model (LLM) chatbots are being used.
The 63-page report contains many interesting nuggets, but two points are particularly surprising. First, although most early adopters were men, „more than half of weekly active users“ are women as of June 2025, classified by researchers as those with „typically female first names.“ Still, usage is growing rapidly across genders and even countries. OpenAI claims 700 million users—10% of the global adult population—are now using ChatGPT weekly.
Second, 73% of all chats are not work-related, a sharp increase from 53% a year ago.