The NFL will release its schedule Thursday night, but what that means for fans is still unknown
The NFL has created a contingency plan for ticket refunds during the 2020 season should coronavirus impact the ability for fans to attend games.
According to a memo obtained by CNBC, Commissioner Roger Goodell warned teams that because of the „unique circumstances“ it is facing, clubs should be prepared to make adjustments accordingly. As part of that preparation, the league has established a uniform ticket refund policy with all of its clubs ahead of its planned schedule release on Thursday. The Associated Press previously reported on Goodell’s memo.
Goodell’s memo said they have confirmed with all clubs that they will have a policy in place to refund fans for tickets if a game is cancelled or has to be played in an empty stadium due to health concerns related to the coronavirus. Fans will also have the option to apply the amount paid to another ticket for a game at a later date.
The league has also worked with its licensed ticketing partners to understand their individual refund policies and drive as much consistency as possible.
For those who buy single-game tickets purchased through NFL licensed channels, both Ticketmaster and SeatGeek have pledged to make full refunds available for all primary or secondary ticket sales within no longer than 30 days of cancellation, while StubHub will do so only where required by state law.
