Developers tend to be G2A’s biggest critics, and often claim that illegitimately-obtained game keys can lead to real headaches for them. Chargebacks occur due to the fraudulent purchases, which leads to buyers having their keys invalidated and then often complaining…
Developers tend to be G2A’s biggest critics, and often claim that illegitimately-obtained game keys can lead to real headaches for them. Chargebacks occur due to the fraudulent purchases, which leads to buyers having their keys invalidated and then often complaining to the developer about it. This bogs down customer service channels unnecessarily, and the chargebacks directly impact a studio’s bottom line.
Developers also say that, because some keys are obtained fraudulently, they don’t make any money off them when they’re resold on sites like G2A.
G2A, for its part, tried to combat this criticism by boldly (and, some would say, arrogantly) offering to pay developers 10x the original cost of an illegitimate key as compensation — but only if fraud could be proven by a third-party auditing firm.
