A solution is in the pipeline apparently, but for now there are a couple of workarounds.
Windows 10 May 2020 Update breaking OneDrive functionality for some users is an issue we’d already seen widely reported online, and now Microsoft has admitted there is a problem with its cloud storage service – and let us know that it’s working on a fix (while providing a couple of possible workarounds for the time being).
The problem, as described by Microsoft, affects older Windows 10 PCs or those devices which have apps installed that use old legacy file system filter drivers (optional drivers).
If you’re hit by the bug, you’ll see an error message – ‘OneDrive cannot connect to Windows’ – when trying to use the cloud storage service within Windows 10.
For those unfortunates who have upgraded to the May 2020 Update and are affected, Microsoft says that it is “working on a resolution and will provide an update in an upcoming release”.
Indeed, it seems that some Microsoft support representatives have been saying that the company is working on a fix since a couple of weeks back, so we can keep our fingers crossed that a resolution will arrive soon.
