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Verizon sends a new line bill by mistake to an AT&T customer, then denies his fraud claim

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Mike Battista from Tarpon Springs, Florida, got himself in the most bizarre predicament – he never opened a new Verizon phone line, yet he got a bill in the mail and Verizon tried to charge him. To make things worse, the carrier then proceeded to deny his fraud claims.
Mike Battista from Tarpon Springs, Florida, got himself in the most bizarre predicament – he never opened a new Verizon phone line, yet he got a bill in the mail and Verizon tried to charge him. To make things worse, the carrier then proceeded to deny his fraud claims.
Sounds like a Franz Kafka type of situation, and the truth is that reality is often way weirder than the fictional stories.
The Tarpon Springs man found himself charged for the Verizon service he never purchased after someone allegedly used his identity to open a new account. But when he tried to report the fraud, he discovered he was still responsible for the bill.
It’s not just that he didn’t open an account with Verizon – he has always been an AT&T customer.

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