Of the 4,454 CEOs polled by PWC, 56% say they have seen zero revenue growth or cost reduction from using AI.
Less than a third of CEOs polled in a recent PWC survey said their companies have generated additional revenue from AI, and only a quarter have realized cost savings from it. Most companies that reduced costs saw little increase in revenue, and for many, increased revenue from AI use also led to higher costs.
The Global CEO Survey from PWC polled 4,454 CEOs from 95 countries and territories, with a particular focus on AI and its effects on business. Across all polled industries, only 30% of CEOs reported increased revenue from AI in recent months. That’s a step up from the 5% of companies that reported benefits from AI in an October Boston Consulting Survey, but with close to a third of those companies also seeing increased costs, the impact may be limited.