Conflict in Agile can greatly harm the final version of a project if not resolved early. A detailed, mutual solution should be worked out as quickly as possible.
The most prominent way to resolve conflict in Agile is first to normalize it. Often, conflicts are wrongly looked upon as threats to the product and the team. This view should be discouraged by the Agile project leader and the other team members. Extra effort is needed to address conflict in the right manner. The resolution process should stay constructive throughout and each team member’s contribution should be appreciated. There are certain techniques that Agile leaders and teams should and should not use when resolving conflict. Let’s go over them. Ideally, no single person should be held solely responsible for resolving conflict in Agile. Conflict resolution should be the entire team’s task. It should, thus, be approached collaboratively. On the technical side, the Scrum Master plays a vital role in mentoring the development team. If the development team determines the origin of the conflict, they might also try to resolve it. This occurs under the supervision of the Scrum Master if it gets escalated as an impediment. Often, a situation arises where the Scrum team fails to interact with honesty and openness due to prevailing disagreements.
