The carrier is offering a $20 credit to customers affected by a widespread and hours-long service outage on Wednesday.
The nation’s largest mobile carrier is trying to smooth things over with a little bit of cash after a major service outage yesterday.
Verizon announced Thursday that it is offering affected customers a $20 credit on their accounts following a nearly day-long outage that disrupted service across the country.
The company said customers eligible for the credit will receive a text message once it’s available and can redeem it by logging into the myVerizon app. Verizon added that business customers will be contacted directly about their credits.
The carrier said the credit is meant to provide some relief and, on average, will cover multiple days of service.
“This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of acknowledging your time and showing that this matters to us,” Verizon wrote in a post on X on Thursday. “We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.
