Lawsuit alleges firm failed to fix bricked handsets outside the warranty,Phones ,Android,Mobile,cloud computing,Friction
LG HAS BEEN SLAPPED with a class-action lawsuit over a bootloop issue that has plagued owners of its LG G4 and V10 smartphones.
LG G4 owners have long bemoaned the issue , which sees the device « reset in an infinite loop, get hot, and shut off when it runs out of battery ». An online petition has even been launched, calling on LG to launch a replacement program for defective handsets.
Some pissed off LG smartphone users have taken things a step further and have filed a class action lawsuit in California, according to a report at Ars Technica .
One of the plaintiffs in the lawsuit claims that he’s now on his third LG G4, which has started to constantly freeze and is « manifesting signs of the bootloop defect and is unmerchantable. »
LG has yet to comment, but acknowledged the bootloop problem in January last year, when said it was to blame on « loose contact between components. » At the time, LG started to offer replacement devices, but the lawsuit claims that, even after the firm had responded, it continued to manufacture G4 devices with the bootloop defect.
