Even the latest version of Apple’s mobile operating system still has flaws. Here are some iOS 11 problems and ways to fix them.
Apple’s latest mobile operating system, iOS 11, launched on September 19, and early adopters have already reported several crucial bugs. The public and developer betas have been out since June, but it’s clear even the final version isn’t glitch-free.
We’ve searched a variety of forums for the biggest problems people are experiencing on their iPhone or iPad since the update. To help make the transition easier for you, here are the most common iOS 11 problems and potential solutions on how to deal with them.
Last week, some iOS 11.1 users began noticing an issue where the letter “i” switched to an “A” followed by a symbol. Apple has acknowledged the problem and offered a workaround until it is fixed.
With any iOS update also comes battery issues. Being able to handle iOS 11 isn’t a problem for the next-generation iPhone 8,8 Plus, and X, which all include an A11 Bionic chip. But for those of you with an older processor, you might find your battery dying more quickly than it used to. On Apple’s forums, multiple users have been complaining that their batteries have been draining extremely fast since downloading iOS 11.
Potential solutions:
Not only have users on Apple’s forum been complaining about their devices getting extremely hot, but some claim to have experienced serious swelling causing their iPhone 8 and iPhone 8 Plus to burst open. Due to what appears to be the battery swelling from gases inside, the expansion places pressure on the display causing it to pop open. While having the device burst open does help to avoid a fire, you’ll still want to make sure your device doesn’t overheat.
Potential solutions:
Apple originally warned users with iOS 10.3 that it will soon drop support for 32-bit apps. With iOS 11, the change is official and any 32-bit apps on your phone will refuse to launch. You’ll instead receive a pop-up notification letting you know the developer needs to release a 64-bit update for it to work.
Workaround:
A common problem users have been experiencing with iOS 11 is their apps freezing or quitting unexpectedly. The problem could stem from a variety of reasons ranging from the iOS version to the app itself. If you find yourself opening an app only to watch it shut down on you repeatedly, there are ways, other than simply deleting the app, to make sure it doesn’t happen again.
Potential solutions:
With iOS 11, users on the Apple Forum have been reporting their touchscreen is either lagging or becomes completely unresponsive. The issue has existed as far back as the beta with developers posting on the Apple Developer forum. If you find this happens to you, there’s always the common answer of making sure your screen is both clean and dry, and that you don’t need a new screen protector. But there are also other ways you might fix this issue within the operating system, rather than focusing on the screen itself.
Potential solutions:
Aside from problems downloading apps, some users have also been experiencing problems with getting into the App Store. During the beta testing, Reddit users had the same issue and took to the iOS 11 thread to try to solve it. They’ve been receiving error messages saying their device cannot currently connect to the App Store.
Potential solutions:
When the official version of iOS 11 first launched, users were receiving an error message when they tried to send an email. The problem occurred specifically with email accounts hosted by Microsoft, Office 365, or Outlook.com. When they would try to send an email, it would tell them “the message was rejected by the server.” If you’re on iOS 11, you could still be receiving this message when attempting to send an email.
Solution:
One user on an iOS 11 Reddit thread noticed their iPhone 7 looked dimmer than it did on iOS 10, even though the brightness is turned up. The new operating system might reset your settings from iOS 10, causing it to also reset the White Point percentage — which reduces the intensity of bright colors.
Solution:
Users have expressed via the Apple Forum that they are losing Wi-Fi connection or are unable to connect to networks. Even though the Wi-Fi is working with other devices, people are having trouble finding a stable connection.
Potential solution:
If iOS 11 is still giving you trouble, you can always reset your iPhone to its factory settings by going to Settings > General > Reset and tap Erase All Content and Settings. Just make sure that you back up all your precious files first as this will wipe your iPhone completely. For more details and alternative methods, check out how to factory reset an iPhone.
Update: Post updated to reflect a problem on some iOS 11.1 phones where the letter “i” appears as the letter “A” with a symbol.