Apple has outlined repair options and parts availability for the new 2018 MacBook Pro in an internal document distributed to Apple Stores and Apple…
Apple has outlined repair options and parts availability for the new 2018 MacBook Pro in an internal document distributed to Apple Stores and Apple Authorized Service Providers on Friday and obtained by MacRumors. If a defective 2018 MacBook Pro is taken to an Apple Store, the Genius Bar will be able to mail it to an off-site Apple Repair Center, which will be able to repair minor components beginning in late July, and major components beginning in late September, according to the document, which doesn’t specify the minor-major distinction. Apple Stores and Apple Authorized Service Providers will only be able to perform limited on-site repairs until service inventory of replacement parts becomes available, as is often the case with a new Apple product:MacRumors received this information from a reliable source, but repair options and service parts availability may vary based on store or repair shop, region, and so forth. These are only guidelines that are subject to change. To initiate a repair, head to the Contact Apple Support portal, select Mac → Mac notebooks, select the category and type of issue, select Bring in for Repair, and book an appointment with an Apple Store or Apple Authorized Service Provider. There are also phone, chat, and email options for troubleshooting.
