Facebook began rolling out a redesigned version featuring three tabs instead of nine, saying it was « going back to its roots » 7 years after the standa..
Facebook has overhauled its Messenger app in an effort to simplify the service for its 1.3 billion monthly global users. The social network began rolling out a redesigned version featuring three tabs instead of nine, saying it was « going back to its roots » seven years after the standalone app’s launch. « We build one feature after another; they’re piling up, » Messenger chief Stan Chudnovsky said of the service, which has grown from a simple messaging app to one that lets users make video calls, send money and more. The updated tabs allow users to navigate between their conversations under « Chats, » stories and contacts at « People, » and « Discovery, » which is devoted to games and exchanges with businesses. Facebook has positioned Messenger as a tool for businesses to efficiently handle customer questions or concerns. Talking to customers via the app is free — but businesses can also pay for Facebook ads that let customers start a conversation or visit their page with one click. Messenger is part of Facebook’s effort to expand outside the social network — particularly when it comes to staying relevant to mobile lifestyles and younger people, who have been moving away from the service.
