Microsoft’s web-based email services, including Outlook.com accounts and MSN and Hotmail addresses, were the target of a security beach. Using a customer support agent’s credentials, hackers were possibly able to access email addresses and subject lines, but fortunately not their content.
Hackers compromised Microsoft’s web-based email services, including Outlook.com accounts and MSN and Hotmail addresses, for months by using a customer support agent’s credentials.
In an email sent to affected users, Microsoft said that the hackers were possibly able to access email addresses, subject lines of emails, folder labels, and the names of other email addresses that the user contacted. Fortunately, the content of emails, including attachments, were not compromised, nor were login credentials such as passwords.
The hackers were able to carry out the security breach, which happened from January 1 to March 28, by compromising the credentials of a customer support agent.
