Popular video conferencing platform Zoom shells out more than $14bn for Five9.
Top video conferencing platform Zoom has announced a deal to buy cloud-powered call center provider Five9 for approximately $14.7 billion. In a press release, Zoom said it believes the acquisition will “transform how businesses connect with their customers,” as it strives to build the “ customer engagement platform of the future”. The company has seen a huge surge during the pandemic period, with workers across the globe forced to work from home and embrace video calls – but with many companies now mandating a return to the office, Zoom is now looking to diversify its interests and stay profitable. Founded in 2001, Five9 currently has at least 1,620 employees and serves at least 2,000 clients, according to the company’s LinkedIn page.
