The Transportation Department has launched a dashboard to help passengers shop around, just in time for the travel-heavy Labor Day weekend.
Travelers can check the dashboard to see what kinds of guarantees, refunds or compensation the major domestic airlines offer in case of flight delays or cancellations. It’s designed to enable travelers to shop around and favor those airlines that offer the best compensation.
The dashboard is part of an extended pressure campaign from Transportation Secretary Pete Buttigieg, who has publicly challenged the major carriers to improve service and transparency after a summer marred by cancellations and flight delays. As summer travel returned to nearly pre- levels, airlines struggled to keep pace, with mass cancellations being blamed on staffing shortages, particularly among pilots.
« Passengers deserve transparency and clarity on what to expect from an airline when there is a cancelation or disruption, » Buttigieg said in a statement Wednesday.
