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Hong Kong-based crypto exchange AAX has suspended withdrawals, citing the « failure of our third-party partner », which caused some users’ balance data to be improperly recorded while scheduling a system upgrade.
« Limiting our services to prevent further risks, the technical team has had to manually proofread and restore the system to ensure maximum accuracy of all users’ holdings, » AAX said in an official statement on Sunday.
« AAX will continue our best efforts to resume regular operations for all users within 7-10 days to ensure the utmost accuracy, » it added.
