The privacy mess is troubling because the chatbots actively encourage you to share details that are far more personal than in a typical app.
Lonely on Valentine’s Day? AI can help. At least, that’s what a number of companies hawking “romantic” chatbots will tell you. But as your robot love story unfolds, there’s a tradeoff you may not realize you’re making. According to a new study from Mozilla’s *Privacy Not Included project, AI girlfriends and boyfriends harvest shockingly personal information, and almost all of them sell or share the data they collect.
“To be perfectly blunt, AI girlfriends and boyfriends are not your friends,” said Misha Rykov, a Mozilla Researcher, in a press statement. “Although they are marketed as something that will enhance your mental health and well-being, they specialize in delivering dependency, loneliness, and toxicity, all while prying as much data as possible from you.”
Mozilla dug into 11 different AI romance chatbots, including popular apps such as Replika, Chai, Romantic AI, EVA AI Chat Bot & Soulmate, and CrushOn.AI. Every single one earned the Privacy Not Included label, putting these chatbots among the worst categories of products Mozilla has ever reviewed.