Sprint customers could still be paying each month for a lease program that has no ending date.
According to a T-Mobile rep who claims to see it every day, Former Sprint customers are coming into T-Mobile stores to upgrade and discover that they are still paying month-to-month for a lease program that has no end date.While this lease program can go on until the end of time, a T-Mobile rep can press a button to make it go away. One T-Mobile rep urges former Sprint customers to head to a T-Mobile location and have the account features looked at.
Another T-Mobile rep explains that a manager isn’t required to remove the Sprint lease from a customer’s account.
