On Wednesday, the Federal Trade Commission agreed to ratify its « Click-to-Cancel » rule in a 3-2 vote. Click to Cancel (C2C) is almost identical to California’s law. At.
In a nutshell: California recently passed a law requiring companies with auto-renewing subscriptions to make it as easy to unsubscribe from the service as it is to initiate it. The legislation forbids service providers from offering easy one-click signups while making cancellation as frustrating as possible. Although the law doesn’t extend beyond California’s borders, similar regulations at the federal level are coming.
On Wednesday, the Federal Trade Commission agreed to ratify its « Click-to-Cancel » rule in a 3-2 vote. Click to Cancel (C2C) is almost identical to California’s law. At its core, it mandates that consumers have an option to cancel, which is just as straightforward as subscribing. It also prohibits companies from lying by omission and billing people when they did not explicitly agree to pay.
« Too often, businesses make people jump through endless hoops just to cancel a subscription », said Commission Chair Lina M. Khan. « The FTC’s rule will end these tricks and traps, saving Americans time and money.
