The confirmation comes straight from Jim Kiczek, the head of audio at Samsung Electronics America. In a statement to The Verge, Kiczek called it a « software update.
Facepalm: If you’re the proud owner of a top-of-the-line Samsung soundbar from 2024, chances are you’ve had a pretty rough week. The company has admitted that a crappy software update has managed to brick « certain » models from last year’s soundbar lineup, turning them into pricey paperweights.
The confirmation comes straight from Jim Kiczek, the head of audio at Samsung Electronics America. In a statement to The Verge, Kiczek called it a « software update error » that impacted some of the company’s 2024 soundbars. He says Samsung is now offering free repairs for all affected units regardless of warranty status.
