Last week’s Fitbit’s outage was the latest in a series of issues
Fitbit users experienced an outage that prevented app logins and watch syncing
The issue was resolved quickly, but problems have persisted for a seemingly small percentage of users
We’ve been getting more emails over the weekend, both about this persistent issue and other problems Fitbit users are having
Last week, starting on July 17, Fitbit users reported problems in droves, as the app was preventing users from syncing up their watches and fitness trackers – and when users followed Fitbit’s recommended troubleshooting steps and logged out of the app, it wouldn’t allow them to log in again.
The issues cropped up regardless of whether users were rocking one of the best Fitbits, an older model, or a Google Pixel Watch, and I covered the outage extensively with a live blog. Google reached out to confirm that the issue was resolved later that same day, and Downdetector reports returned to normal.
However, even after the blog ended, we’ve been getting emails from readers who say their devices that still won’t sync with the Fitbit app.
Wendy emailed on July 19, two days after the outage was reported to have ended, to say « I’ve been trying to sync all day. I have Covid so have been tracking my blood oxygen level.
