Some iPhone 17 users are unable to use Apple Intelligence, presumably due to a bug.
As if the Apple Intelligence rollout wasn’t under enough scrutiny already, now Apple’s suite of AI features and tools is refusing to work for some iPhone 17 users completely. Multiple people who have got their hands on the new phones report that, while the AI features are installed on their devices, they simply do not work.
This doesn’t seem like a widespread problem for now, but it isn’t a completely isolated incident either. What seems to be happening is that, though Apple Intelligence is installed, the AI features don’t show up.
Instead, the phone tells users that they need to download Apple Intelligence to proceed. But Apple Intelligence is present in the phone’s storage, or shows up as if it’s being downloaded, and the download never finishes.
This is apparently affecting the base model iPhone 17, the iPhone 17 Pro, the iPhone 17 Pro Max, and the new iPhone Air.
