According to Apple, the scratch marks on iPhone 17 demo units should just rub off. However, tech experts say the Pro models suffer from a different issue.
Apple is pushing back on complaints that the new iPhone 17 models scratch too easily, blaming the marks on the MagSafe display stands in retail stores.
The company told CNET that the scratch marks on iPhone 17 devices in Apple stores aren’t scratches at all. They’re actually bits of material from the old and worn MagSafe charging stand on which the handsets were placed.
Apple says these « scratches » on iPhone 17 models can be cleaned to remove the marks from the casing. The company plans to prevent the issue from further affecting demo iPhone units, presumably by replacing the worn MagSafe stands. What’s Causing iPhone Pro Models to Scratch?
This explanation might not convince everyone, especially iPhone 17 Pro users.
