EA and DICE offer an update on a Battlefield 6 issue preventing some players from receiving their Open Beta, Phantom Edition, and other rewards.
DICE has acknowledged a Battlefield 6 issue preventing some players from receiving their launch-day rewards. The developer provided some clarity on the scope of the bug—which affects multiple types of rewards—and confirmed it is actively investigating it, indicating that Battlefield 6 players will need to exercise some patience until the problem is resolved.
Battlefield 6 was released earlier today, October 10. In the lead-up to its international launch, fans had a chance to earn multiple rewards through gameplay activities, purchases, or both. The incentives were meant to be added to their accounts on day one. However, as soon as the game hit the market, some players have taken to social media and EA’s support forums to report that they haven’t received the rewards they were promised.
Battlefield 6 Missing Rewards Bug Is Being Investigated
The situation was officially acknowledged at 11am PT, three hours following the game’s launch, with a DICE representative stating that the company is currently looking into the cause of the issue causing a hold-up in the rewards being distributed.
