Software firm agrees five-year IT transformation project with Indian outsourcing giant, taking relationship up to 20 years
Software firm agrees five-year IT transformation project with Indian outsourcing giant, taking relationship up to 20 years
SAP has signed a five-year outsourcing agreement with Tata Consultancy Services (TCS) to support it in its strategy to transform its internal IT through enterprise-wide cloud and generative artificial intelligence (GenAI).
The German business software giant has worked with TCS for 20 years, which has included a project to transform SAP’s business model from licence-maintenance-based to pay-per-use cloud services.
The new contract will focus on SAP’s internal IT operations, which support more than 100,000 staff, and see the companies jointly establish four centres of excellence (CoE). These will be focused on GenAI, low-code and no-code development, enterprise data and customer experience.
“Together, we are simplifying our customer journeys and accelerating cloud adoption,” said Benjamin Blau, chief process and information officer at SAP.
