With over 9 million subscribers globally, a robust customer service operation is now a must.
Got a question about Starlink? Ask the new Grok-powered chatbot on Starlink.com.
The option to chat appears after you input an address to place an order. On the checkout page, the site will show a function labeled “Questions? Chat with us,” which will ask you to fill out a form with your name, email address, and phone number. SpaceX will then send an email with a link to start conversing with the Starlink chatbot, powered by Grok from Elon Musk’s xAI.
The company already offers a “Help Center” for inquiries about the satellite internet service.
