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Intuit to Pay $141M to Settle Claim It Tricked TurboTax Customers out of Using Free Filing Option

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Intuit, owner of the popular tax-filing software TurboTax, has agreed to pay a $141 million settlement after authorities alleged it deceived millions of low-income Americans …
Intuit, owner of the popular tax-filing software TurboTax, has agreed to pay a $141 million settlement after authorities alleged it deceived millions of low-income Americans into paying for tax-return services that should have been free. Intuit will provide restitution to nearly 4.4 million consumers who used TurboTax’s Free Edition between tax years 2016 and 2018, according to a multistate agreement brokered by New York Attorney General Letitia James. These consumers were told they had to pay to file, even though they qualified for the IRS Free File program, a partnership between the agency and major tax prep software companies. Through the program, individuals earning less than $34,000 can file their taxes free of charge. In return, the IRS has agreed not to develop its own online tax return program.

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