Assuming affected individuals followed Google’s recommendations, it should be possible to restore the missing files now.
A recent glitch in the desktop Google Drive app caused some files to disappear from users’ cloud storage containers. It’s been a few weeks of Google asking for patience, but it has now released a fix. Assuming affected individuals followed Google’s recommendations, it should be possible to restore the missing files now.
This issue first cropped up around the middle of November. We don’t know how commonly files went missing, but Google says only a « small subset » of users were affected by the bug in version 84 of the app. The new update, version 85.0.13.0, has addressed the problem so no more files will vanish, and there’s a way to manually restore missing files.
