On Wednesday, Samsung pushed an update that broke several older model Galaxy devices, including many in the Galaxy S10 series, Galaxy Note 10 series, Galaxy M51, and.
Facepalm: Some Samsung phone owners are flaming mad over a bad patch. The Korean tech giant recently issued an update that has bricked multiple models. Complaints began hitting the social media sites and forums shortly after the update went live.
On Wednesday, Samsung pushed an update that broke several older model Galaxy devices, including many in the Galaxy S10 series, Galaxy Note 10 series, Galaxy M51, and Galaxy A90. It appears to be a nearly global problem, with confirmed cases in Korea, the United States, Singapore, Australia, Belgium, France, Indonesia, the Philippines, and Germany.
Reddit users report that the faulty update put their phones into a continuous boot loop. A hard reset has no effect, with the cycle resuming when the phone powers back on. In fact, all attempts to break the loop have failed aside from performing a factory reset. While some users are okay with this, others lament not having a current backup.
« I just really really want my photos », wrote one Redditor, illustrating the importance of regularly backing up your data.