Early adopters have discovered a number of problems with the display of the Pixel 2 XL, which could make the flagship a tough sell in its segment. To make sure that does not happen, Google has decided to upgrade the warranty.
Early adopters have discovered a number of problems with the display of the Pixel 2 XL, which could make the flagship a tough sell in its segment. To make sure that does not happen, Google has decided to upgrade the warranty.
Google is moving the Pixel 2 and Pixel 2 XL to a two-year worldwide warranty, which is designed to « give users peace of mind, » knowing that it will address any issues that may arise during that period. Google, however, says that it is done despite the quality of Pixel 2 XL’s display being in line with that of similar devices.
Google says that it has put its « products through extensive quality assurance before launch and in the manufacturing of every unit. Thorough testing of the Pixel 2 XL display shows that its decay characteristics are similar to OLED panels used in comparable products. »
Basically, the bigger Pixel 2 should not be effected by burn-in, as some initial reports may have lead us to believe. Still, Google will try to keep what it calls « differential aging » in check, and optimize it through software updates.
Speaking of software updates, based on feedback from users, the Pixel 2 and Pixel 2 XL will receive one in the next weeks that will add a new mode for saturated colors. This is on top of an existing mode that « boosts colors by 10 percent for a more vivid look. »
Google says that the reason why some users find that the Pixel 2 XL lacks punchy colors is because it’s aiming for a « a more natural and accurate rendition of colors » from the get-go. That is not something that is typical of OLED-equipped devices, which tend to oversaturate at the expense of accuracy.
So, there you have it. Nothing is wrong with the Pixel 2 XL, but if you do have problems Google will take care of you in the first two years after buying the device.
