Samsung has finally revealed the long-awaited results of its investigation into the problematic Galaxy Note7. Having issued an apology and pushed out OTA updates to disable phones which had been banned from flights because of the risk of them catching fire, the South Korean company says that two separate battery problems were to blame.
The first problem stemmed from the fact that the battery was physically too small for the Galaxy Note7 leading to a short-circuit. Replacement batteries suffered from a combination of insulation problems and an issue that caused positive and negative electrodes to touch. Samsung also indicated that the Galaxy S8 would not be unveiled at Mobile World Congress (MWC) next month.
Samsung’s President of Mobile Communications Business, Koh Dong-jin, said: «For the last several months, together with independent industry expert organizations, we conducted thorough investigation to find cause to the Galaxy Note7 incident.
