Hangouts was launched as a replacement for Gchat in 2013.
SAN FRANCISCO: Google will shut its popular Hangouts service for consumers by 2020,9to5Google has reported, citing sources aware of the product’s roadmap. Hangouts was launched as a replacement for Gchat in 2013 by the tech titan but has been losing features in recent years as the company has stopped updating the app and taken away SMS messaging. However, Hangouts still is a prominent chat option in Gmail on the web and the app also exists on the Google Play Store.
