Something something dark, billowing cloud computing: Massive multi-hour outage across US, and it’s still down
Wells Fargo customers have been unable to access their online bank accounts for more than seven hours today – after smoke knackered one of its data centers.
Starting around 6am Pacific Time (2pm UTC), the American bank’s online portal and its mobile application have been totally unusable. There are also reports of cards being rejected by cash machines and stores.
«We’re experiencing system issues due to a power shutdown at one of our facilities, initiated after smoke was detected following routine maintenance,» the bank said in a statement . «We’re working to restore services as soon as possible. We apologize for the inconvenience.»
It added on Twitter: «We apologize to our customers who may be experiencing an issue with our online banking and mobile app.
