At Google I/O, CEO Sundar Pichai demoed Google Duplex for the web, a version of its AI that can pull data from Google Calendar and Gmail to fill in web forms. We also saw AR-enhanced Google Search results and upgrades to Google Lens.
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Renting a car or buying a movie ticket online can often require multiple online forms, but Google is working on streamlining the process with the help of artificial intelligence.
CEO Sundar Pichai demoed the technology, an expansion of Google’s Duplex system, at the company’s annual I/O developer conference by asking it to help a user rent a car for an upcoming trip.
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With a voice command, the AI powering the system searched through the person’s Google Calendar and Gmail to learn the dates of their trip. After the desired vehicle was chosen, the AI filled out all the details needed to book the car through the National Car rental site, such as the full name and email address.
«You can confirm the details with just a tap, and then the assistant continues to navigate the site. It even selects which car you like,» Pichai said.
At last year’s I/O, Google demoed how Duplex can make restaurant reservations over the phone.
