Microsoft’s Surface products are among the best-looking laptops and 2-in-1s on the market. The series has successfully showcased the best features of Windows in
Microsoft’s Surface products are among the best-looking laptops and 2-in-1s on the market. The series has successfully showcased the best features of Windows in the current era and provided consumers with a genuine alternative to Apple’s class-leading industrial designs. However, if there is one area where Microsoft has stumbled with the Surface lineup, it’s with the repairability of these devices. In most instances, customers are unable to self-service or upgrade their Surface machines like they can with PCs from other vendors; instead, they must send the devices to Microsoft for repairs. Microsoft The “right to repair” movement has been gaining momentum in recent times with consumers and advocacy groups tiring of the trend towards “planned obsolescence” for a variety of reasons, including the mounting e-waste problem and the feeling that consumers are being cornered into forced upgrades.
