TurboTax was not as free, free, free as it claimed to be, the Federal Trade Commission said in a complaint filed in federal court on Tuesday. …
TurboTax was not as free, free as it claimed to be, the Federal Trade Commission said in a complaint filed in federal court on Tuesday. «The Commission alleges that the company’s ubiquitous advertisements touting their supposedly ‘free’ products—some of which have consisted almost entirely of the word ‘free’ spoken repeatedly—mislead consumers into believing that they can file their taxes for free with TurboTax,» the FTC’s Tuesday press release read. The agency’a complaint also asks the company to «halt its deceptive advertising immediately,» per the statement. The release added that taxpayers who get 1099s or earn income from farms can’t use the free service – and asserted that roughly two-thirds of tax filers cannot use the company’s free product. The court filing added that TurboTax created a definition of a «simple tax return» that was free but that company advertising and its website did not prominently explain what that meant.
