Prior issues with missing Eurostar bookings have now been compounded by enforced password reset woes.
Continental rail service Eurostar has been getting in contact with customers with online accounts, requesting they reset their passwords as the company works to enhance the security of its users.
However, technical issues have resulted in users being unable to reset them or even log in to their accounts, effectively locking them out entirely.
The official email from Eurostar to customers states that in order to continue using their account, they will have to reset their passwords, followed by a link to the page where they can do this.
The problem is, following this link and commencing the process throws up this error message form the site: «Sorry, we’re having a few technical problems so we can’t send the email at the moment. Please try again a little later.»
BleepingComputer (opens in new tab) recently tested the issue and found that it has continued to persist.
