Amazon Prime Day is here
— Amazon Prime Day is here. And, once again, experts are warning consumers of scams.
Scams targeting online shoppers — often by impersonating companies like Amazon and other major retailers — are nothing new. But phishing attempts increase amid busy spending seen during significant sales events — from Black Friday to, of course, Prime Day, according to the Better Business Bureau.
“This is a huge moment on the retail calendar,» Josh Planos, vice president of communications and public relations at the Better Business Bureau, told The Associated Press. «And because of that, it represents an enormous opportunity for a scammer, con artist or even just an unethical business or organization to capitalize on the moment and separate folks from their hard-earned money.”
Prime Day, a two-day discount event, kicks off on Tuesday and runs through Wednesday. In guidance published last week, the Better Business Bureau reminded consumers to watch out for lookalike websites, too-good-to-be-true social media ads, unsolicited emails or calls and more near Prime Day and other sales events this month beyond Amazon’s.
Scott Knapp, director of worldwide buyer risk prevention at Amazon, identifies two scams that the company has seen in recent years around Prime Day: Prime membership and order confirmation hoaxes.
Last year, for example, people reported getting unsolicited calls or emails saying that there was something wrong with their Prime membership. Then, they were asked for payment information, like a credit card, and sometimes login credentials as well, Knapp explained — adding that Amazon “or any reputable business» wouldn’t ask for those details in that way.
Urging consumers to confirm an order they didn’t place is also a common tactic at this time of year, he adds. Scammers might pick something expensive, like a smartphone, to get attention — and again ask for payment information or send a malicious link.
